Bonnie Pagano - Testimonials

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Bonnie found a couple of properties for me.

I renovated them, and Bonnie sold them for me in a short period of time. Bonnie also was able to find both my current office and a condo that I lease out. She is very personable and can be reached day or night to answer any questions.


"If I had a vote, I'd vote you REALTOR OF THE YEAR!



Bonnie was a pleasure to work with.

. It had been a long time since I purchased a house and Bonnie was very responsive and knowledgeable when it came to answering all the questions I had! I would highly recommend Bonnie!

M. Terhaar

Absolutely lovely person - listened to our concerns, reassured us and never pushed us.

Always kept in contact and updated at every step. Highly recommend.

Sue & Rod

Mark Nassivera recommends Empire Realty Group: "My Wife and I worked with Bonnie Pagano and she was an absolute blessing from the time we introduced ourselves and beyond closing on our first home.

With experience that clearly showed, she came equipped with excellent resources that completely satisfied us during the home buying process, from financing recommendations to lawyers and inspectors, we always felt well informed and never pressured. Starting the process seemed overwhelming, but it turned out to be enjoyable and informative because we had such professional representation that made us feel confident and secure. Thank you Empire Realty and Thank you Bonnie!"

Mark & Christy

We thought you were a wonderful realtor and if we ever buy again, you will be the first one we call.

You kept us well informed, offered suggestions and responded quickly to any questions we had. We loved working with you and will never forget our inspection and the dreaded pantry! If we come across a friend who is looking, you'll be the person we suggest!!

Casey & Mercedez

"Bonnie was very professional and easy to work with.

Bonnie stays on task and when Snags happen she works well to clear things up and move forward !"

Robbin Smith - Realtor Testimonial

Working with Bonnie was a pleasure.

We loved getting the daily emails with new listings. We found our house the day it was listed before it showed on any of the real estate web sites that we were following. It was a blessing to have meet Bonnie at her open house. We had been looking for months on our own. After having her as our realtor we found our house in 3 weeks. She goes above and beyond for her clients to find them the house they will love.

Peter & LaVonne

You made buying a home so easy for my wife and I.

We were grateful for how much patience you used in answering all of our questions and taking us to look at so many houses. You never pushed us into looking at something we were not interested in. We strongly recommend you to anyone looking at buying a new home.


Every step of the process was made easier because of Bonnie Pagano.

Everything that went wrong was corrected right away with her fast thinking. I wanted to buy another home but the seller tried to take my deposit and run with it. My realtor was able to get me my deposit back and we were able to find another home for the same price and negotiations as the previous home I wanted. My new home was found in less than five days, including weekend days. My new home was better than the previous home that I wanted. I was so excited that Bonnie was my looking out for my best interest as her client throughout the whole home owners experience. Although the circumstances caused my buying experience to be terrible with the first house; it was corrected right away on the second house. I also loved how responsive my realtor was via email and phone

D. Howard

Highly recommend Bonnie.

Very professional, knowledgeable and patient! Bonnie will always have an answer to your questions and in a timely manner. Bonnie helped us sell our home of 32 years and helped us in the process of building our new home.

Joanne Acquilano

I contacted Bonnie to assist with selling my rental house.

In a very short time, I had a buyer. She's extremely diligent, responsive and efficient. Her ability to get things done is so impressive and appreciated. I highly recommend Bonnie to anyone looking for a capable Realtor that is also very easy to work with. Thank you for everything Bonnie!

Allyson D.

Bonnie really took the time to help us find our home!

She was very patient, organized and always got back to us in a timely matter. She helped make this sometimes stressful process much easier!

Lauren H

I absolutely loved working with you.

You were incredibly supportive, knowledgeable, and flexible. I felt (and still feel!) 100% comfortable relying on your expertise and advice. I always felt like you had my best interest at heart and were looking out for me. I would recommend you to anyone looking to buy or sell a home without hesitation!

Kate Kochalski

Bonnie, You are the best thing that's happened to any client besides slice bread!

!!! Is that how the saying goes? lol!!! I'm crazy!! You truly are the best!


I have known Bonnie for many years and when I asked her to sell the property when my uncle passed she was there with me from start to finish.

She reviewed the comps in the neighborhood and listed the property in what she thought it would sell for. I valued her knowledge and she made sure we did what was needed to sell the property. Was great working with her. I would definitely recommend her.

Nancy Conklin

"Bonnie was professional, courteous and in constant communication!

Thanks so much ."

Darlene Maimone - Realtor Testimonial

I attended a seminar hosted by Bonnie that was very helpful.

Bonnie is very knowledgeable about real estate. She is very results-oriented and very responsive. She also knows the ins and outs of the real estate world and whatever she doesn't know, she knows how to find the answers. Working with Bonnie to sell my rental property was smooth and efficient. She went above and beyond what I thought any agent ever would. I can't wait to work with Bonnie again in the future.


Bonnie, thank you so much for all of your hard work in helping me secure my first home!

From quickly responding to my inquiry, to pointing me towards other quality people (lender, attorney, inspector); your professionalism helped the entire process run very smooth. I was half-expecting purchasing a home to be much more chaotic. Anyway, I am thoroughly enjoying the place now and I will certainly keep you in mind for any future real estate needs.

Nick Craven

She went above and beyond for us!

Helped us every step of the way and helped us find our dream house! Thank you Bonnie!

Nick & Kayleigh

Bonnie I would like to say thanks for all you've done over the past few months.

You have been professional, helpful, and made this experience the best. Thank You!

John (Seller)

We picked you to list our house for two reasons: 1) for your upbeat and proactive approach, 2) your marketing plan.

We are thrilled to be selling our house with you.

Angela & Doug

Because our house was priced right, thanks to Bonnie Pagano she sold our house in one day!

!! The experience was calm and enjoyable. Bonnie was communicative throughout the entire experience. Though we are never moving again, if We were she would be our first and only choice!!!me immediately. She always provides spreadsheets and market analysis so I know I'm making the best decisions. I highly recommend her!

Adam & Sarah

I was so fortunate to have Bonnie as my buying agent.

From day one, I felt we were a team. I could trust Bonnie as an adviser and a friend to help me make decisions, whether they are big or small, AND she was always there for me. Bonnie was my agent for the first time, and she will be my agent of the future.


My husband and I chose Bonnie Pagano for our realtor based on her knowledge, her understanding of our needs, and for her sense of adventure.

We were seeking a fixer-upper farmhouse with a barn and some land - within a relatively modest budget. We knew we had a tall, unusual order in this day and age. We also knew that Bonnie was the perfect woman for the task. Despite a lengthy search, Bonnie never gave up on us or our dream. In fact, she was the one to notice that one interesting property in particular dropped significantly in price which allowed us to swoop in and purchase it! We are in love with our historic homestead and can't wait to invite her to our first barn dance!

Katie A

Having you as our agent we always felt important, every time we saw a house we wanted to see you were always right on top of it.

Any questions we had you always answered right away. Always took your time with us and cared about what we were looking for in our house. You have been the best agent a buyer could have, we love our new house!! Thank You!!

Katie & Brian

Bonnie has been the best realtor I have ever worked with!

Very knowledgeable and always gets back to me immediately. She always provides spreadsheets and market analysis so I know I'm making the best decisions. I highly recommend her!


We want to thank Bonnie Pagano, from Empire Realty Group for finding us a home.

We moved to Penfield from Southern California in September. Bonnie was able to setup viewing of 10 homes , in a short time, as I only had 72 hours to work with. All of the homes were what we were looking for. She was amazing as she knew what we were looking for, with only some picks from the internet that we gave her, over the phone. Bonnie had great knowledge of the neighborhoods with all the good and bad points of the areas. Bonnie guided us through the purchase and paperwork that goes with home buying. She has been wonderful in the follow up and very helpful with questions we had. We would highly recommend Bonnie for selling or purchasing a home.

Peter & Anne Shomphe

In all my dealings with Realtors over the past ten years, I have never worked with anyone as helpful and energetic as Bonnie Pagano has been.

Without hesitation, I would highly recommend her service to anyone who is looking for an experienced Realtor who cares about getting things done and doing them right! Thanks Bonnie for always paying attention to the details and seeing me through the various purchases and sales.


Bonnie, there is not one thing that you need to improve on.

You were a fantastic realtor from beginning to end of my home purchase. Your follow through, attention and kindness were second to none. I know a lot of realtors in my family and friend circuit and I would have you as a realtor again. I mean it.


I already had a buyer for my house and needed to find a small ranch that was close to grandchildren and available immediately.

The house also needed to be in good condition. Bonnie not only found a ranch but helped with some unusual sale negotiations. My new house is great - Thank you to Bonnie Pagano.


I met Bonnie Pagano last February (2014).

By May I was settled into my perfect home. Newly single, looking for a house on my own was a new experience I wasn't sure how to start. Bonnie made me feel comfortable with the process without any pressure. By our third session of tours I was making an offer already. All my concerns were dealt with immediately. Bonnie made the experience so much easier than expected. I would recommend her to anyone looking to buy a house. Thanks Bonnie. I really am enjoying this house!


Bonnie went above and beyond for me.

She does more than most agents do. So very helpful with every step. I for one know I would not have been able to go through this life changing event without her.

Linda H

Bonnie is exactly what one would hope to get as a realtor.

She was extremely understanding, helpful and informative throughout the whole process. She was easy to keep in contact with and was never left wondering what the next steps were or what was happening. Her wonderful demeanor and down to earth personality was very refreshing and made the normal stress and such of both buying and selling our house easier to deal with. She was Wonderful to work with. Very Highly Recommend!!!

Keith & Robin

Working with Bonnie was a wonderful experience .

She's definitely in the right field ! Her expertise, skills and availability made our home buying experience an enjoyable one. She even went to our closing. Months later, she still followed up with us to assure everything was well! We will definitely highly recommend her to family and friends!


My family and I were put in a horrible predicament and faced the challenge of finding a new place to live quickly after renting for 13 years.

I stumbled across Bonnie Pagano. I now know what a tremendous gift and blessing this was! Bonnie made our dream of purchasing our first home come true! Bonnie was there whole heartedly for us. She went way above and beyond her job responsibilities. Bonnie fielded calls and texts from me any time of day or night and always completed tasks in a very swift and efficient manner as well as professionally. Bonnie is a perfect example of what anyone would hope to find in a Realtor! THANK YOU SO MUCH BONNIE!!!!

Tammy & Family
Reviews on Zillow
Average Rating
"Bonnie was very responsive and helpful in finding a home that would fit our needs. She helped us through the whole buying process working with others including legal and mortgage contacts. her follow ... more "
by terrybrush1
"Bonnie was very informative as to the current market at the time of the listing of my home and helped guide us successfully to selling it. All of the home \"staging\" hints she gave us worked out for ... more "
by ddimick8
"Bonnie was wonderful to work with. She guided us through the process of selling our home and finding our new home with professionalism, and kindness. She always made us feel as though we were her first ... more "
by rdimick

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