Bonnie Pagano - Testimonials

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Working with Bonnie was a wonderful experience .

She's definitely in the right field ! Her expertise, skills and availability made our home buying experience an enjoyable one. She even went to our closing. Months later, she still followed up with us to assure everything was well! We will definitely highly recommend her to family and friends!


I attended a seminar hosted by Bonnie that was very helpful.

Bonnie is very knowledgeable about real estate. She is very results-oriented and very responsive. She also knows the ins and outs of the real estate world and whatever she doesn't know, she knows how to find the answers. Working with Bonnie to sell my rental property was smooth and efficient. She went above and beyond what I thought any agent ever would. I can't wait to work with Bonnie again in the future.





I have known Bonnie for many years and when I asked her to sell the property when my uncle passed she was there with me from start to finish.

She reviewed the comps in the neighborhood and listed the property in what she thought it would sell for. I valued her knowledge and she made sure we did what was needed to sell the property. Was great working with her. I would definitely recommend her.

Nancy Conklin

"Bonnie was professional and ethical!

We both worked in the best interests of our clients so that they had a great experience in buying and selling! I’d work with Bonnie again and again!!"

Real Estate Agent

I contacted Bonnie to assist with selling my rental house.

In a very short time, I had a buyer. She's extremely diligent, responsive and efficient. Her ability to get things done is so impressive and appreciated. I highly recommend Bonnie to anyone looking for a capable Realtor that is also very easy to work with. Thank you for everything Bonnie!

Allyson D.

Bonnie, there is not one thing that you need to improve on.

You were a fantastic realtor from beginning to end of my home purchase. Your follow through, attention and kindness were second to none. I know a lot of realtors in my family and friend circuit and I would have you as a realtor again. I mean it.


I consider Bonnie "my Realtor for life" !

Bonnie represented me twice on the buying side in the last 3.5 years and as a former Realtor from another State, I can honestly say, Bonnie has taught me so much more. It's hard to be brief writing this review so I will highlight a few of the many qualities Bonnie possesses. First and foremost Bonnie is an expert! Highest level of excellence from start to finish! Work ethic second to none! My last search for a home started with three options of the type of home I was looking for. Bonnie was patient as we looked at many properties and competed against many buyers in a tough real estate market at that time. Bonnie was recovering from shoulder surgery and still kept working hard for me. One day she had her neighbor give her a ride to meet me at a house I was interested in because she could not drive while recovering. The very next day I wanted to thoroughly inspect the home before making an offer and her husband drove her and they waited a long time while I inspected the home. I almost didn't put in an offer on the one I now own and love. My opinion was that the property was going to sell higher and Bonnie said it doesn't hurt to put in an offer so I did and the Sellers accepted. Bonnie stated persistence pays off and wow was she right because we nailed a great deal on a great home. I could not be happier!


Bonnie is an AMAZING realtor, she cared about our wants and needs and helped push to get us our perfect family home!

Thank you for everything!

Riley Hannabach

It was a delight working with Bonnie from our first phone call to this very day!

She made everything run smoothly from start to finish! She was especially helpful when I had to relocate out of the area for medical reasons even before the closing! She made things so easy for me. I would work with her again in a minute if I owned other properties and I strongly recommend her to others!!

Christine Suski

Bonnie sat down with us and showed us a workup of several houses in the neighborhood that had sold within a few months of our meeting.

She explained how she came up with our selling price. She told us what her strategy was to listing and showing the house on the real estate site and made suggestions for presentation of the interior and exterior of the house.. She was a pleasure to work with. Answered all our questions. Very professional, yet down to earth. We would recommend her.

Scott Davis

Bonnie was great always checking in and keeping us up to date and answering all my questions.

She got us top dollar for our property.

J Niedz

Bonnie went above and beyond for me.

She does more than most agents do. So very helpful with every step. I for one know I would not have been able to go through this life changing event without her.

Linda H

Bonnie is exactly what one would hope to get as a realtor.

She was extremely understanding, helpful and informative throughout the whole process. She was easy to keep in contact with and was never left wondering what the next steps were or what was happening. Her wonderful demeanor and down to earth personality was very refreshing and made the normal stress and such of both buying and selling our house easier to deal with. She was Wonderful to work with. Very Highly Recommend!!!

Keith & Robin

I found Bonnie to be very knowledgeable and professional in her approach.

We were selling and buying a property at the same time, and Bonnie handled both transactions flawlessly. She has a wonderful personality, and was always very prompt in returning my phone calls. If you choose Bonnie as your agent, you will have made a great decision.

Jon Crocker

"Bonnie-was awesome to work with and 100% on her game!

There were some unforeseen delays on the Sellers sign and she was extremely helpful in working things out with me and both our clients. I look forward to working with Bonnie again!" -Jay Sackett

Agent Testimonial

"Bonnie was very professional and easy to work with.

Bonnie stays on task and when Snags happen she works well to clear things up and move forward !"

Robbin Smith - Realtor Testimonial

Bonnie was great to work with!

She helped us quickly find a great house in a competitive market. She advocated for us to negotiate concessions with the seller and get an earlier move in date to fit with our schedule. We’re so happy with our new house and highly recommend working with Bonnie!

Brittany & Ben Little

I met Bonnie Pagano last February (2014).

By May I was settled into my perfect home. Newly single, looking for a house on my own was a new experience I wasn't sure how to start. Bonnie made me feel comfortable with the process without any pressure. By our third session of tours I was making an offer already. All my concerns were dealt with immediately. Bonnie made the experience so much easier than expected. I would recommend her to anyone looking to buy a house. Thanks Bonnie. I really am enjoying this house!


Bonnie, You are the best thing that's happened to any client besides slice bread!

!!! Is that how the saying goes? lol!!! I'm crazy!! You truly are the best!


"Bonnie was professional, courteous and in constant communication!

Thanks so much ."

Darlene Maimone - Realtor Testimonial

Bonnie really took the time to help us find our home!

She was very patient, organized and always got back to us in a timely matter. She helped make this sometimes stressful process much easier!

Lauren H

Mark Nassivera recommends Empire Realty Group: "My Wife and I worked with Bonnie Pagano and she was an absolute blessing from the time we introduced ourselves and beyond closing on our first home.

With experience that clearly showed, she came equipped with excellent resources that completely satisfied us during the home buying process, from financing recommendations to lawyers and inspectors, we always felt well informed and never pressured. Starting the process seemed overwhelming, but it turned out to be enjoyable and informative because we had such professional representation that made us feel confident and secure. Thank you Empire Realty and Thank you Bonnie!"

Mark & Christy

I have had the great pleasure of working with Bonnie Pagano regarding my recent home purchase in Fairport NY.

Bonnie is exceptional in taking care of her clients. It is obvious that she loves what she does and even more obvious that it is of utmost importance to her that she help her clients find exactly the home that they will love. She tirelessly puts all her time and energy into home shopping with her clients. She is always available and makes you feel that you are her top priority. She is attentive to what you are looking for in a home and goes out of her way to make it happen. She is extremely knowledgeable in each and every aspect of the home purchasing process and makes the transition effortless and as smooth as possible. I highly recommend Bonnie for your home purchase - she's the best!

Kathleen Wilson

You made buying a home so easy for my wife and I.

We were grateful for how much patience you used in answering all of our questions and taking us to look at so many houses. You never pushed us into looking at something we were not interested in. We strongly recommend you to anyone looking at buying a new home.


I have had the most positive experience with Bonnie Pagano.

She was there with me every step of the way!!! I have worked with several Realtors in the past and she was the best. Very informative. On point, reliable, efficient and went above and beyond. I can not express how great of a person she is!! I highly recommend her!!!


Bonnie found a couple of properties for me.

I renovated them, and Bonnie sold them for me in a short period of time. Bonnie also was able to find both my current office and a condo that I lease out. She is very personable and can be reached day or night to answer any questions.


Highly recommend Bonnie.

Very professional, knowledgeable and patient! Bonnie will always have an answer to your questions and in a timely manner. Bonnie helped us sell our home of 32 years and helped us in the process of building our new home.

Joanne Acquilano

Bonnie I would like to say thanks for all you've done over the past few months.

You have been professional, helpful, and made this experience the best. Thank You!

John (Seller)

My husband and I chose Bonnie Pagano for our realtor based on her knowledge, her understanding of our needs, and for her sense of adventure.

We were seeking a fixer-upper farmhouse with a barn and some land - within a relatively modest budget. We knew we had a tall, unusual order in this day and age. We also knew that Bonnie was the perfect woman for the task. Despite a lengthy search, Bonnie never gave up on us or our dream. In fact, she was the one to notice that one interesting property in particular dropped significantly in price which allowed us to swoop in and purchase it! We are in love with our historic homestead and can't wait to invite her to our first barn dance!

Katie A

We want to thank Bonnie Pagano, from Empire Realty Group for finding us a home.

We moved to Penfield from Southern California in September. Bonnie was able to setup viewing of 10 homes , in a short time, as I only had 72 hours to work with. All of the homes were what we were looking for. She was amazing as she knew what we were looking for, with only some picks from the internet that we gave her, over the phone. Bonnie had great knowledge of the neighborhoods with all the good and bad points of the areas. Bonnie guided us through the purchase and paperwork that goes with home buying. She has been wonderful in the follow up and very helpful with questions we had. We would highly recommend Bonnie for selling or purchasing a home.

Peter & Anne Shomphe

Bonnie has been the best realtor I have ever worked with!

Very knowledgeable and always gets back to me immediately. She always provides spreadsheets and market analysis so I know I'm making the best decisions. I highly recommend her!


"If I had a vote, I'd vote you REALTOR OF THE YEAR!



For being a first time home buyer, Bonnie was so helpful and an excellent realtor.

She helped us every step of the way to ensure that we had a great experience. Bonnie made this whole process effortless and I would recommend her to anyone.

Amanda W.

I was so fortunate to have Bonnie as my buying agent.

From day one, I felt we were a team. I could trust Bonnie as an adviser and a friend to help me make decisions, whether they are big or small, AND she was always there for me. Bonnie was my agent for the first time, and she will be my agent of the future.


We thought you were a wonderful realtor and if we ever buy again, you will be the first one we call.

You kept us well informed, offered suggestions and responded quickly to any questions we had. We loved working with you and will never forget our inspection and the dreaded pantry! If we come across a friend who is looking, you'll be the person we suggest!!

Casey & Mercedez

Having you as our agent we always felt important, every time we saw a house we wanted to see you were always right on top of it.

Any questions we had you always answered right away. Always took your time with us and cared about what we were looking for in our house. You have been the best agent a buyer could have, we love our new house!! Thank You!!

Katie & Brian

I absolutely loved working with you.

You were incredibly supportive, knowledgeable, and flexible. I felt (and still feel!) 100% comfortable relying on your expertise and advice. I always felt like you had my best interest at heart and were looking out for me. I would recommend you to anyone looking to buy or sell a home without hesitation!

Kate Kochalski

In all my dealings with Realtors over the past ten years, I have never worked with anyone as helpful and energetic as Bonnie Pagano has been.

Without hesitation, I would highly recommend her service to anyone who is looking for an experienced Realtor who cares about getting things done and doing them right! Thanks Bonnie for always paying attention to the details and seeing me through the various purchases and sales.


Bonnie is very positive and enjoyable to work with while also being extremely professional through the whole process.

She is excellent at explaining everything we needed to do and what everything meant in the contract. She was very communicative with us through the whole process to make sure everything was completed in a timely manner. She is also very organized which is so helpful for these transactions!

Andrea Vink

Finding and purchasing a house, especially in this current market, can be a daunting experience.

Bonnie Pagano took the fear out of purchasing a home. Bonnie Pagano walked us through the process, quelled our fears, and answered our questions. Bonnie was easy to talk to. She listened. And, she had the working-knowledge and realtor savvy to guide us through the house-hunting process and land a sale quickly. Her focus was always centered on our best interest. And we got the house of our dreams. Thank you, Bonnie for making our home purchase a pleasant experience.

Kathryn Osterberg

My wife, Dianne and I were privileged to know and work with a professional with the excellent qualities of Bonne Pagano.

We had less than four days to make this deal and Bonnie's knowledge of the area and properties available, expertise in the workings of the current market and advice on making an "excellent" offer to the seller certainly facilitated our successful acquisition of this home. She even did a virtual video tour of both the home and neighborhood while we watched from our house here in East Aurora. We then met at the inspection and all concerns were promptly related to the HOA. Finally, she personally led us to the lawyers office in an area that was then unfamiliar to us. That we were totally pleased with Bonnie is a total understatement. She is a great professional and a credit to her profession.

Michael & Dianne Cobb

Bonnie, thank you so much for all of your hard work in helping me secure my first home!

From quickly responding to my inquiry, to pointing me towards other quality people (lender, attorney, inspector); your professionalism helped the entire process run very smooth. I was half-expecting purchasing a home to be much more chaotic. Anyway, I am thoroughly enjoying the place now and I will certainly keep you in mind for any future real estate needs.

Nick Craven

Where to begin Bonnie was there for us every step of the way.

She went above and beyond to be there even though we were not her only clients. She was there for us no matter what time it was or which day. Anxiety comes with buying a house and she literally took that out of the experience. Reassuring us things would be fine(and they were) gave us confidence in her. This is our third home and I have to say if anything, this was the best experience dealing with the whole house buying situation. I highly recommend talking to her if you're selling or buying.

Amirs Sittu

We picked you to list our house for two reasons: 1) for your upbeat and proactive approach, 2) your marketing plan.

We are thrilled to be selling our house with you.

Angela & Doug

Bonnie was a pleasure to work with.

. It had been a long time since I purchased a house and Bonnie was very responsive and knowledgeable when it came to answering all the questions I had! I would highly recommend Bonnie!

M. Terhaar

Because our house was priced right, thanks to Bonnie Pagano she sold our house in one day!

!! The experience was calm and enjoyable. Bonnie was communicative throughout the entire experience. Though we are never moving again, if We were she would be our first and only choice!!!me immediately. She always provides spreadsheets and market analysis so I know I'm making the best decisions. I highly recommend her!

Adam & Sarah

Every step of the process was made easier because of Bonnie Pagano.

Everything that went wrong was corrected right away with her fast thinking. I wanted to buy another home but the seller tried to take my deposit and run with it. My realtor was able to get me my deposit back and we were able to find another home for the same price and negotiations as the previous home I wanted. My new home was found in less than five days, including weekend days. My new home was better than the previous home that I wanted. I was so excited that Bonnie was my looking out for my best interest as her client throughout the whole home owners experience. Although the circumstances caused my buying experience to be terrible with the first house; it was corrected right away on the second house. I also loved how responsive my realtor was via email and phone

D. Howard

If your looking for an honest, hard-working, dedicated, and knowledgeable agent then Bonnie is your lady!

She made my home buying process so enjoyable! Bonnie was absolutely amazing from beginning to end! I had so many questions and concerns, especially in this year's crazy market. Plus, this is my first time purchasing a home. Bonnie always picked up my calls and/or returned my calls quickly and answered all my questions. She was always honest and upfront. She listened to what I needed and was looking for and set up viewings of homes that fit. We found our dream home and could not be happier. As soon as we closed, I referred my son to Bonnie, and know he is also getting ready to close on his dream home!

Holly Burgio

Absolutely lovely person - listened to our concerns, reassured us and never pushed us.

Always kept in contact and updated at every step. Highly recommend.

Sue & Rod

Bonnie, We would definitely recommend you.

You did a great job of walking us through everything that was going on and you were very realistic with the values of homes.

Eric Horton

My family and I were put in a horrible predicament and faced the challenge of finding a new place to live quickly after renting for 13 years.

I stumbled across Bonnie Pagano. I now know what a tremendous gift and blessing this was! Bonnie made our dream of purchasing our first home come true! Bonnie was there whole heartedly for us. She went way above and beyond her job responsibilities. Bonnie fielded calls and texts from me any time of day or night and always completed tasks in a very swift and efficient manner as well as professionally. Bonnie is a perfect example of what anyone would hope to find in a Realtor! THANK YOU SO MUCH BONNIE!!!!

Tammy & Family

Working with Bonnie was a pleasure.

We loved getting the daily emails with new listings. We found our house the day it was listed before it showed on any of the real estate web sites that we were following. It was a blessing to have meet Bonnie at her open house. We had been looking for months on our own. After having her as our realtor we found our house in 3 weeks. She goes above and beyond for her clients to find them the house they will love.

Peter & LaVonne

I already had a buyer for my house and needed to find a small ranch that was close to grandchildren and available immediately.

The house also needed to be in good condition. Bonnie not only found a ranch but helped with some unusual sale negotiations. My new house is great - Thank you to Bonnie Pagano.


She went above and beyond for us!

Helped us every step of the way and helped us find our dream house! Thank you Bonnie!

Nick & Kayleigh
Reviews on Zillow
Average Rating
"Bonnie was very responsive and helpful in finding a home that would fit our needs. She helped us through the whole buying process working with others including legal and mortgage contacts. her follow ... more "
by terrybrush1
"Bonnie was very informative as to the current market at the time of the listing of my home and helped guide us successfully to selling it. All of the home \"staging\" hints she gave us worked out for ... more "
by ddimick8
"Bonnie was wonderful to work with. She guided us through the process of selling our home and finding our new home with professionalism, and kindness. She always made us feel as though we were her first ... more "
by rdimick

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